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Join our mission to help vulnerable children overcome poverty.

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WVI - World Vision International

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Overview

Join our mission to help vulnerable children overcome poverty.

You have:

Comply with the Monthly Placement of New Credits according to the Range to which it Belongs (Junior, Senior, and Master).
Have Strict Control of the Renewals of the Current Month as part of providing Excellent Service to our Clients.
Ensure Compliance with the Credit Policies according to the Methodology Applied to the Region that provides the Service.
Recover Loans Ensuring the Quality of the Portfolio with less than 3.0% PAR >30 days according to the Portfolio Report at the End of the Month.
Follow up on Protocols marking each Stage of the Credit.
Comply with Visits to Groups punctually according to the Payment Frequency (Weekly, Biweekly, Fortnightly, or Monthly).
Ensure that Clients maintain Retention within VFM providing Quality Service.
Immediately follow up on Delinquency from the 1st day of delay ensuring payment to the group reference in the Institutions designated by the company.
Adhere to Policies and Procedures regarding Frauds that the Institution marks with each of its Clients.
Comply with the Mission, Vision, Organizational Values and social impact.
Participate in Training Programs in emergencies, simulations and in locations where adverse events, disasters, emergencies, or incidents occur.

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Details

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Cumplir con las Colocación de los Créditos Nuevos de manera Mensual de acuerdo al Rango al cual Pertenece. (Junior, Senior y Master).
Tener un Estricto Control de las Renovaciones del Mes en curso como parte de dar un excelente Servicio a nuestro Clientes.
Hacer Cumplir las Políticas del Crédito de Acuerdo a la Metodología Aplicada a la Región que prestas el Servicio.
Recuperar Prestamos Garantizando la Calidad de la Cartera con menos del 3.0 % PAR >30 días de acuerdo al Reporte de Cartera al Cierre del Mes.
Dar Seguimiento a los Protocolos que marca cada Etapa del Crédito.
Cumplir con las Visita a los Grupos puntualmente de Acuerdo a la Frecuencia de pago. (Semanal. Catorcenal, Quincenal o Mensual).
Hacer que los Clientes mantengan Permanencia dentro de VFM dando un Servicio de Calidad.
Dar Seguimiento de manera inmediata a la Mora desde el 1er día de atraso asegurando el Pago a la Referencia grupal en las Instituciones que la empresa designe.
Apegarse a las Políticas y Procedimientos con respecto a los Fraudes que la Institución marca con cada uno de sus Clientes.
Cumplir con la Misión, Visión, Valores Organizacionales e impacto social.
Participar en Programas de capacitación en emergencias, simulacros y en aquellos lugares donde se presenten eventos adversos, desastres, emergencias o incidentes.

Applicant Types Accepted:

Local Applicants Only

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Potential interview questions

Can you describe a time when you had to comply with strict credit policies?	This question seeks to assess your experience with adhering to policies in a challenging environment.	Provide a specific example that highlights your ability to follow protocols while achieving positive outcomes.
How do you ensure excellent customer service in challenging situations?	The interviewer wants to understand your customer service approach during difficulties.	Pro members can see the explanation.
Tell us about your experience with managing loan recoveries. What strategies did you use?	Pro members can see the explanation.	Pro members can see the explanation.
What methods do you utilize to track and control credit renewals?	Pro members can see the explanation.	Pro members can see the explanation.
Describe your approach to retaining clients within a financial service context.	Pro members can see the explanation.	Pro members can see the explanation.
Can you give an example of how you've handled a delinquent account?	Pro members can see the explanation.	Pro members can see the explanation.
Describe a situation where you participated in a training program for emergencies.	Pro members can see the explanation.	Pro members can see the explanation.
How do you align your work with an organization's mission and values?	Pro members can see the explanation.	Pro members can see the explanation.