Anti-Trafficking Caseworker

Job Description

Job Overview: The Caseworker provides assistance to victims and survivors of human trafficking; developing case plans to match individual needs utilizing a range of financial, medical, social, vocational, and other services and resources based on client eligibility. This includes eligibility screening and program enrollment; developing service plans; educating about community services, resources, and legal rights; and helping problem solve to address barriers to success. The Caseworker also participates, as required, in program planning and service development through committees, task forces, and work groups. The caseworker is responsible for all case noting and maintaining case file documentation. The caseworker will also have a role in community outreach activities. The Caseworker operates under moderate supervision with latitude for the use of independent judgment and initiative.

Major Responsibilities:

Responsibilities include, but are not limited to:

· Knowledge and understanding of the Trafficking Victims Protection Act (TVPA), accompanying regulations, reauthorizations and related policies concerning anti-trafficking at the state and federal level is required.

· Build and maintain relationships with various local, state, and federal law enforcement agencies, and community partners

· Provide assistance with the development and implementation of all outreach and training activities to ensure program outcomes are achieved.

· Providing individualized orientation, support, referral, and advocacy services by assessing and evaluating client’s distinct needs.

· Provide appropriate legal referrals and help identify and arrange social service activities in-line with service plans.

· Working alongside clients to develop reasonable self-sufficiency plans and timelines for each client and managing client expectation during the service period.

· Ensuring that clients are provided the tools they need to meet their established goals and objectives.

· Providing intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services.

· Responding to emergency calls in a timely and effective manger on a periodic basis.

· Assessing and monitoring client progress to ensure goals are being attained, designated resources are being maximized, and modifying initial plans as required.

· Ensuring compliance with all case file management and reporting requirements.

· Participating in relevant partner meetings and engaging various stakeholders to identify community resources.

· Comply with all policies, procedures and protocols and adhere to the IRC Way.

· Provide remote case management services as needed.

· Other activities as needed and assigned by supervisor.

Job Requirements:

Education: A 4-year degree with an emphasis in Social Work or an equivalent field of study is strongly preferred, in addition to the skills and knowledge typically acquired through 2-3 years of relevant work experience. Relevant professional experience in social services, humanitarian relief, public service, or other not-for-profit environment; minimum of 2-3 years’ experience strongly preferred.

· Prior experience working with victims of human trafficking or other vulnerable populations required.

· Case management and/or victims assistance experience preferred.

· Demonstrated success working and communicating effectively in a multi-cultural environment.

· Fluent in English, both written and verbal; Spanish-bilingual ability strongly preferred and will be prioritized

· Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.

· Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

· Proficient in Microsoft Office applications (Word, Excel, Outlook). Web based database experience, both with data extraction and design, preferred.

· Valid driver’s license, access to reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, agency visits, service provider visits, etc).

Demonstrated Skills & Competencies:

· Demonstrated success working and communicating effectively in a multi-cultural environment.

· Proven ability to contribute both independently and as a key team member.

· Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

· Fluent in English, both spoken and written, bilingual ability in Creole and/or Spanish is desired.

· Proficient in Microsoft Office applications (Word, Excel, Outlook).

· Individuals with lived experiences of human trafficking are encouraged to apply.

Working Environment:

· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

· May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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